Complaint center
Something not right? We'll fix it.
Register a complaint about any system, product or service from us. You get a complaint number straight away, a call from our team, and you can track progress online.
1
Register in 2 minutes
Tell us what's wrong and get a complaint number straight away.
2
Call back within 24 hours
A named team member calls you. Safety issues within 2 hours.
3
Track it any time
Check progress online with your complaint number and phone.
4
Fixed, then closed
We only close it once you're sorted, and we tell you what we did.